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Returns & Exchanges

RETURN & EXCHANGE POLICY

1. All products purchased from Salescart.in, Customers can return within 7 days of the order delivery.
2. All returns must be unused condition with all original tags and packaging intact.
3. The product amount will be credited back to his/her Bank Account, once we have received the products and quality check has been done.
4. If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.

What are the rules for Courier charges refund? :

1) 50/- for shipment weight upto 500 gms will be added to Bank Account.
2) For every next 500 gm slab, an additional amount of 40/- will be added to the Bank Account.
3) In case if you want to return multiple products we request you to kindly raise a return request for each product individually.
4) Please make sure your courier costs do not exceed our cash back rates. We recommend use ‘Speed Post’ as your courier service.
5) Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
6) Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
7) For any further queries kindly mail us on support@salescart.in

How it works :
(If you want to Return/Replacement the Product you have to do the following steps)

1) You could courier the product to us at the address mentioned below.

Address:-
Salescart House (Order No.________________)
1032, The Palladium Mall,
Puna-Simada Road,
Nana Varachha, Yogi Chowk,
Surat – 395006
Mo. 9512014111

2) Attach a pic of Receipt (Receipt of courier) of sending back on E-Mail: support@salescart.in with your order id and name

we will requesting for bank detail through mail after receiving your returned parcel